Senior Account Manager at space150

MISSION STATEMENT

As a Senior Account Manager, your mastery of process empowers you to independently lead and coordinate projects. You also work with Project Supervisors to identify and resolve project issues, and mentor incoming AMs. You understand why the space150 process is the way it is, and work to improve it when needed. You will begin to develop mentorship skills, and will master the skills and approach to move in chosen direction. During this time you will develop a style that is all your own while building effective strategies to balance clients, internal teams, and larger business goals.

ACCOUNTABILITIES

• Supports Account Supervisors with day-to-day client management while also maintaining and holding ownership of your own client projects.
• Represent the client POV within the agency, while also acting as a partner to the client.
• Represent the agency POV, services and values to position space150 as a partner to clients in support of their business.
• Manage existing client relationships by delivering services and strategic solutions that are best targeted to achieve client objectives.
• Identify opportunities for organic growth and pull in support from appropriate team members to help facilitate new initiatives.
• Provide support for new business proposals.
• Work closely with client and internal teams to outline project scope, timing and budget.
• Deliver all invoicing requests to accounting and approve all invoices before client delivery.
• Consistently hit target billings goals.
• Work with project management teams to ensure accounts are profitable.
• Maintain high client satisfaction with project work.
• Review creative concepts with internal teams to ensure delivery of creative brief objectives.
• Provide guidance, direction and leadership to resolve any client or internal team conflicts
• Work with Account / Project Supervisors and Directors to manage and guide the project, account and internal team.
• Lead and direct client presentations and reviews as project requires.

BACKGROUND

• Four year degree, emphasis on communications, marketing or related field preferred
• 5+ years experience in account management, digital experience required
• Background in marketing and technology preferred
• Experience pitching, negotiating and winning new business decisions preferred
• Experience assisting clients with marketing plan development, budget planning and reconciliation preferred
• Experience & interest in working with a small team
• Extraordinary, proven teamwork, communication, and collaboration skills
• Strong interpersonal skills
• Strong verbal, writing and listening skills
• Ability to think strategically to solve business problems 
• Ability to quickly understand individual clients’ business
• Willingness to travel in in NYC with possible travel in tri state area 

SOFT SKILLS

• Able to quickly develop relationship of mutual respect and trust with the management, and internal and external partners
• Value-oriented individual with a high degree of integrity
• Ability to communicate clearly, collaborate and solutionize with internal teams
• Ability to react positively to high pressure situations
• Portrays an enthusiastic attitude toward all internal and external clients
• Must be a self-starter and results/goal oriented

BE BOLD. APPLY.

You know the drill. Send us an email at careers@space150.com  

Account Supervisor at space150

MISSION STATEMENT

You are the face of the agency for your clients. You bring passion to client relationships, anticipate issues, manage expectations and drive solutions by sharing knowledge and ideas to inspire and champion creative client strategies. You are a strategic leader for the client, challenging them in the pursuit of successful interactive solutions and bringing them the best of what space150 has to offer. You are immersed in your client’s business and always seeking opportunities to move them forward by properly utilizing the expertise of the entire agency. Your history of account management grounds your understanding of what it takes, and allows you to maintain a transparent and productive partnership. You champion the work, champion space150, and champion the client.

ACCOUNTABILITIES

• Represent the client POV within the agency, while also acting as a partner to the client.
• Represent the agency POV, services and values to position space150 as a partner to clients in support of their business.
• Manage existing client relationships by delivering services and strategic solutions that are best targeted to achieve client objectives.
• Identify opportunities for organic growth and act as primary client contact for new initiatives including the initiation and ownership of new business proposals.
• Work closely with client and internal teams to outline project scope, timing and budget.
• Deliver all invoicing requests to accounting and approve all invoices before client delivery.
• Consistently hit target billings goals.
• Work with project management teams to ensure accounts are profitable.
• Maintain high client satisfaction with project work.
• Lead strategy/challenge phase; review creative concepts with internal teams to ensure delivery of creative brief objectives.
• Provide guidance, direction and leadership to resolve any client or internal team conflicts
• Work with Project Supervisors and Directors to manage and guide the account/internal team
• Lead and direct client presentations and reviews as project requires.

BACKGROUND

• Four year degree, emphasis on communications, marketing or related field preferred
• 8-10 years experience in account management, digital experience required
• Background in marketing and technology preferred
• Experience pitching, negotiating and winning new business decisions
• Experience assisting clients with marketing plan development, budget planning and reconciliation
• Experience & interest in working with a small team
• Extraordinary, proven teamwork, communication, and collaboration skills
• Strong interpersonal skills
• Strong verbal, writing and listening skills
• Ability to think strategically to solve business problems
• Ability to quickly understand individual clients’ business
• Willingness to travel in in NYC with possible travel in tri state area

SOFT SKILLS

• Able to quickly develop relationship of mutual respect and trust with the management, and internal and external partners
• Proven ability in developing relationships with c-level clients and teams
• Value-oriented individual with a high degree of integrity
• Ability to communicate clearly, collaborate and reach solutions with internal teams
• Ability to react positively to high pressure situations
• Portrays an enthusiastic attitude toward all internal and external clients
• Must be a self-starter and a results/goal oriented

BE BOLD. APPLY.

You know the drill. Send us an email at careers@space150.com  

UX Lead at Alexander Interactive

Looking for a UX Lead position where you are a part of a collaborative team as opposed to being a one man band? Excellent, that’s how we roll.

Come join us as a UX Lead at our independent NYC digital agency located in the Flatiron District, where you can not only hands-on contribute, but also own the delivery of products for our clients in a truly user-centered way: research, experience strategy, concepting, interaction design, prototyping, testing! You’ll lead a passionate product team within a culture that values making over talking. You’ll work seamlessly with visual designers and developers on enterprise-level projects that impacts business AND win awards.

We're a 50-person agency on a sunny, open floor in the heart of the Flatiron District. We're twice-over a 2015 Best Place to Work, from Crain's New York and AdAge. We're a UX-led shop that’s people-centric, living and breathing the total human experience to create digital work that engages every user (including ourselves). With a heavy developer influence, we're live prototyping and proof-of-concepting whatever goes out the door.

We're independently owned and bullshit-free. We run a dog-friendly office. We all have lives. We think the two things that matter most are the work and the people who do it. We believe in summer Fridays and yoga breaks. We close shop for a week in July and December. And we take Halloween very, very seriously.

The ideal person:

• Has 6+ years of experience in the field of UX Design or product development, working with large- scale digital experiences or applications
• Is an entrepreneur at heart; takes initiative, never content with skill level, and continually looks to do more with less
• Is an optimist; always finding ways 'we can do' instead of thinking about what 'we can't do'
• Understands that harmony between design and technology is essential to create exceptional and meaningful work
• Thrives in a work environment where there is constant cross-collaboration between design, user experience, strategy, and technology
• Lives for the craft of design and has a relentless focus on developing the highest quality user experiences possible
• Has a full understanding of how to apply the methodologies of interaction design and research to specific engagements

Skills/Qualifications:

• Develop compelling user-focused experiences that align with clients’ business objectives
• Own planning, quality and completion of all UX deliverables on projects
• Partner with clients to define vision and prioritize requirements and functional needs; ensuring UX vision is communicated and understood by the client and team (creative, technology, accounts, etc.)
• Manage IA / Interaction Design resources on assigned projects
• Organize and lead client and internal presentations
• Work with research team members to define correct research/testing processes, and participate as needed
• Share your UX knowledge and champion UX and UCD principles throughout the company

This is a full–time, on–site position at an award–winning company with a passion for smart design and fulfilling user experiences. Ai is located in the Flatiron district of Manhattan, in a bright, cheerful office complete with game room and dog.

TO APPLY: Send a resume and a cover letter indicating experience, why you’re interested, and notable project samples to contact@digitaldumbo.com with subject: Ai UX Lead job.

Account Manager, Digital, Online Content Publisher

An online content publisher with nearly 90 million unique visitors per month, focused on health, travel, food, tech and style among other areas is hiring an Account Manager. 

As an Account Manager you will help to manage our premium clients and campaigns through best in class customer service. This is an opportunity to craft strategic media plans and utilize your project management skills to bring the campaigns to life.

Your Responsibilities

Pre-sale:

• Support and manage the client acquisition process; the upsell of existing business through outstanding campaign management

• Work with internal clients across multiple departments – Sales, Revenue Analytics, Ad Operations, Programmatic, Sales Development and Custom Solutions – and external clients and advertisers

• Create media plans to maximize revenue opportunities for major national agencies and advertisers

• Establish packages based on inventory and market trends to guide Sales on greatest return deals (full RFP process: create, maintain and improve RFP repository, tracking system and monitor lifecycle)

• Provide internal and external customer service (client and team inquires, requests)

Post-sale:

• Point of contact for all client engagements, Sales reporting, optimizations, and overall campaign

• Analyze campaign performance and create strategic optimizations

• Manage clients and campaigns:

  • 3rd party submissions, tracking and reporting

  • DFA, Atlas, PointRoll, sizmek, mediavisor, mediaocean, idesk, centro

• Manage the receipt of creative input and materials from clients, owner of campaign launch and maintenance

• Maintain client approvals / documentations in SalesForce and handle revised Insertion Orders

• Work with the Finance team on monthly billing reconciliation

• Create case studies (quarterly & wrap up), performance reviews and analyses

Your Qualifications:

• Experience with digital media and advertising as well as support a direct sales organization highly regarded

• Intermediate Excel skills with strong attention to detail

• Ability to meet multiple deadlines in a deadline driven, changing environment

• Demonstrated analytical skills and passion for analyzing data, products, brands, market trends, dynamics

TO APPLY: Send a resume and a cover letter indicating experience, why you’re interested, and notable projects to contact@digitaldumbo.com (We are helping manage this search directly).

Creative Director - Alexander Interactive

You're looking to shine at a digital agency with a collaborative environment, we're looking for a Creative Director who can contribute and shine. Sweet!

So here's an idea: come lead a passionate team of super-talented designers and writers amongst a group of doers who value making over talking.

You'll work on the best of both worlds: enterprise-level projects that make global business impact, and design-oriented showpieces that get people talking. There are no boundaries at Ai, so you and your team will be creating seamlessly with experience designers and developers, making everything beautiful and brilliant. No bureaucracy, you will report to the CXO and Co-founder. You'll guide what's next for a growing agency. You'll own stuff here.

And one thing more: you'll enjoy it.

Because that's what we do. We're a 50-person agency on a sunny, open floor in the heart of the Flatiron. We're twice-over a 2015 Best Place to Work, from Crain's New York and AdAge. We're a UX-led shop that’s people-centric, living and breathing the total human experience to create digital work that engages every user (including ourselves). With a heavy developer influence, we're live prototyping and proof-of-concepting whatever goes out the door.

We're independently owned and bullshit-free. We run a dog-friendly office and we all have lives. We think the two things that matter most are the work and the people who do it. We believe in summer Fridays and yoga breaks. We close shop for a week in July and December. And we take Halloween very, very seriously.

The ideal person:

• Is an entrepreneur at heart; takes initiative, never content with skill level, and continually looks to do more with less
• Has experience in a creative leadership role (ideally at digital agency), driving collaboration and execution throughout all phases of creative development
• Is an optimist; always finding ways 'we can do' instead of thinking about what 'we can't do'
• Understands that harmony between design and technology is essential to create exceptional and meaningful work
• Thrives in an work environment where there is constant cross-collaboration between design, user experience, strategy, and technology.
• Has strong working knowledge of interaction design, user-centered experience design, and brand development
• Understands new platforms and technologies for the digital mediums
• Lives for the craft of design and has strong desire to produce award-winning creative
• Has a visual design background along with a willingness (and burning desire) to jump in the trenches from time to time
• Tells it like it is, whether giving shout-outs or challenging other people’s ideas
• Has proven coaching abilities and sincerely enjoys teaching and making others better at what they do
• Values doing the right things, not just doing things right
• Values empathy above all

Key Responsibilities:

• Be a relentless advocate for brand as a core component of experience design
• Develop compelling, creative, and user-focused experiences and points of view that align with clients’ brand and business objectives
• Collaborate closely with UX and Technology to create solutions that are as beautiful as they are purposeful and technically viable
• Partner with Account and Strategy team to set and steer the creative vision for projects, providing a framework to guide team throughout entirety of project
• Participate and play key role in new business opportunities and pitches
• Forecast department resourcing needs, manage project budgets and assess impact of project risks
• Build, foster, and actively develop strong client relationships
• Manage and mentor the creative team and be responsible for all hiring decisions

This is a full–time, on–site position at an award–winning company with a passion for smart design and fulfilling user experiences. Ai is located in the Flatiron district of Manhattan, in a bright, cheerful office complete with game room and dog.

TO APPLY: Send a resume and a cover letter indicating experience, why you’re interested, and notable projects to contact@digitaldumbo.com (We are helping manage this search directly.)

Copywriter

RDA is seeking a Copywriter to add to its talented stable of New York creatives. We're an expanding branding agency with a legacy of impactful work across a diverse roster of world-class clients, including those in the hospitality, gaming and fashion industries. In this role you'll be responsible crafting strategic and conceptually-sound copy across all media, as well as presenting your work both internally and to clients. From developing campaigns, to positioning brands, to wordsmithing headlines, you'll be tasked with juggling multiple projects for multiple accounts. With the chance to see projects through from beginning to end, this is a fantastic opportunity to grow as a copywriter and creative professional. If you're ready to take the next step, send us your resume and a link to your online portfolio to jobs@rdai.com. The ideal candidate will have: 2+ years of copywriting experience in an agency setting, a great online portfolio with clever campaign work, strong presentation skills and the ability to communicate ideas clearly, enviable grammar skills, a desire to learn and grow, and the ability to work collaboratively and independently.

Designer (Full-Time)

RDA is seeking a Designer to add to its talented creative team in New York. We're an expanding branding agency with a legacy of impactful work across a diverse roster of world-class clients, including those in the hospitality, gaming and fashion industries. In this role you'll work closely with a Creative Director to translate brand strategy into conceptually-sound, effective, user-centered designs for both print and web. As part of our multi-disciplinary team, you will juggle multiple projects, for multiple client accounts, including: logo and visual identity development, branding collateral design, style guide development, asset production, strategy decks layouts, print campaign executions, web page layouts, etc.

With the chance to see projects through from beginning to end, this is a fantastic opportunity to grow as a designer and creative professional in a fast-paced environment. If you're ready to take the next step, send your resume and a link to your online portfolio to jobs@rdai.com. The ideal candidate will have:

• A degree in graphic design or related discipline
• 2+ years of design experience; advertising agency experience is a plus
• Great portfolio of print and interactive work
• Strong typography and layout skills
• Strong understanding of interactive design principles, responsive design
• Basic photo retouching skills
• Strong presentation skills and the ability to communicate ideas clearly
• Ability to work collaboratively and independently, and manage multiple projects effectively
• Proficiency in Adobe Creative Suite

Senior Interactive Developer (Full-Time)

Crossbeat NY is an innovation agency and accelerator.  We work with brands, start-ups, and insanely interesting projects related to media, music, and drones.  We are looking for a Senior Interactive Developer. The role liaises between cross-functional teams to understand core presentation layer requirements as well as recommends and implements technical solutions that follow best practices and standards. The ideal candidate will have a strong appreciation for design and interaction, an intimate understanding and appreciation for presentation layer code, and a desire to create compelling interactive experiences.

Key Requirements

• 4+ years of front end development (2 within an agency or startup environment)
• Basic Understanding of Computer Science fundamentals including object-oriented design, service oriented design, computational complexity analysis, algorithmic design and data structures
• Experience with HTML/HTML5, CSS2/CSS3, JS
• Experience with modern js libraries such as Angular, Backbone, etc.
• Experience with server side java-script (node)
• Experience with GIT/SVN and Vagrant a plus
• Knowledge of Social platform integration
• Basic knowledge of both Mobile and Desktop web design (RWD, Fluid Layout, Fixed Layouts, etc.)
• Solutions oriented and loves solving complex design challenges. 
• Develop of both production level code and rapid prototypes of tools and experiences

Key Responsibilities

• Prototype ideas and help evolve ideas and executions
• Serve as a senior development lead on projects
• Oversee and mentor junior resources
• Own and develop key production code for clients

Contact

David Justus
Principal
info@crossbeatny.com